Frequently asked questions
The essentials about using My Location — for people and for businesses.
Is My Location free to use?
Yes. Browsing the map, list, profiles, reviews and offers is free — you can even start as a guest, no account needed. An account (free) lets you save favourites and leave reviews.
Where does it work?
Across Latvia. You can search by your GPS location or pick any city or place manually.
Which languages are supported?
Latvian, English and Russian — the whole app and the categories.
Do I need an account to search?
No. Guests can search and view public content. Signing in is only needed for favourites, reviews, publishing an event, or the business flow.
How do I list my business?
Register, create a profile with your services, prices, photos, hours and locations, then submit it for review. Once approved it appears in search and on the map.
What are regulated categories?
Categories like health, pharmacy, finance, insurance and legal require proof (a licence or registry entry) that an admin verifies before the profile can be published.
Pro offers vs. event publications — what's the difference?
Pro offers are special deals on a Pro provider's profile. Event publications are standalone paid listings for a one-off event — anyone can buy one without a full provider profile.
How can I find services near me without signing up?
Open the nearby search, allow GPS or choose a city manually, then filter by category, distance, rating, price or open-now status. Public search works as a guest.
Can I search another city without using GPS?
Yes. You can choose a city or place manually, which is useful when planning services, offers or events before you travel.
How does open now work?
Open-now status is based on provider working hours. Always check the profile for holiday changes, temporary exceptions or appointment-only notes.
Can I compare services by price and reviews?
Yes, when providers publish those details. Open profiles to compare services, prices, ratings, reviews, photos, contacts and working hours.
How do local offers work?
Offers are tied to a provider and should show location, validity dates, price details when available and any usage conditions.
How do event listings work?
Event listings should include exact date and time, venue, city, organizer, price and current status so people can plan reliably.
Can organizers publish an event without a business profile?
Yes. Standalone event publications can be purchased without creating a full provider profile.
How does My Location check business profiles?
Profiles are submitted for moderation before publication. Regulated categories can require proof such as a licence or registry entry.
What can a business profile include?
A profile can include category, locations, services, prices, photos, working hours, contacts, languages, reviews, offers and events.
Which plan should a small business start with?
Free is enough to create a visible profile with one location. Pro adds up to five locations, special offers, profile highlighting and priority ranking.
How many locations are included?
Free includes one location and Pro includes up to five. Extra locations can be added for €1 per month each, while Enterprise supports larger networks.
What happens if a payment fails?
A failed subscription payment starts a 3-day grace period. If it is not fixed, paid features pause until payment is restored.
Can I delete my account?
Yes. You can request account deletion; it's handled per our privacy policy, with deletion or anonymisation of your data as required.