Terms of service
These documents apply to the live My Location platform operated by SIA AJL GROUP. They do not limit any mandatory rights you have under European Union or Latvian law.
Last updated: 17 July 2026
Who you contract with
These Terms are between you and SIA AJL GROUP, registration No. 43603079409, VAT No. LV43603079409, legal address Bauskas nov., Iecava, Estrādes iela 8B, LV-3913, Latvia. Contact: info@mylocationpro.com, +371 26101872. If you use My Location for a company or other organisation, you confirm that you are authorised to bind it.
What My Location provides
My Location is a local discovery platform for finding businesses, services, offers and events in Latvia, and for businesses to publish and manage profiles. We are not a party to contracts between users and listed businesses unless we expressly sell a My Location paid service to you.
Accounts
Accounts use phone-number OTP login. You must provide accurate information, keep your phone and device secure, and tell us if you suspect unauthorised use. You are responsible for actions taken through your account, including by managers you invite to a business profile.
Business profiles
You may create or manage a business profile only if you own the business or have authority from it. Information you publish must be accurate, lawful, current and not misleading. We may check Latvian registration numbers with Lursoft, require proof for regulated categories, and manually review profiles before or after publication.
Your content
You keep ownership of content you submit, including profile text, photos, posts, offers, events and reviews. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, resize, adapt for display, publish, translate where you provide translations, and distribute that content through My Location for operating, promoting and improving the platform.
Reviews and public contributions
Reviews must be genuine, relevant and based on real experience. Do not post fake reviews, conflicts of interest without disclosure, unlawful claims, private data, offensive material, spam or content that violates another person's rights.
Prohibited use
You must not use My Location for illegal, fraudulent, harmful, discriminatory, defamatory, misleading, privacy-invasive or intellectual-property-infringing activity. You must not upload malware, scrape the service at scale, bypass access controls, overload the platform, impersonate others, or advertise regulated services without the required authority and proof.
Moderation and notices
We may reject, hide, edit visibility, downgrade, block or delete accounts, profiles, reviews, posts, offers, events or media that breach these Terms, law, platform quality rules, payment status or moderation standards. To report unlawful content, email info@mylocationpro.com with the URL or item ID, your contact details, a clear reason, and a good-faith statement. You may appeal moderation decisions through the same address. Measures may be temporary or permanent and can include time-limited bans and restrictions on posting reviews after repeated removals.
Paid services
Paid services can include business subscriptions, location add-ons, Pro features, Enterprise arrangements and event publications. Prices are shown before purchase and are charged in EUR through Stripe or another payment provider. Saved card details are held by the payment provider; we store only payment identifiers and card display metadata.
Subscriptions, events and refunds
Subscriptions renew until cancelled. Cancellation normally takes effect at the end of the paid period. If a payment fails, paid features may remain available during a short grace period and then pause or expire. Event-publication fees are charged before moderation; approval is not guaranteed. Refunds are reviewed case by case and may be processed manually. Nothing in these Terms limits mandatory consumer withdrawal, refund or conformity rights under Latvian or EU law. Where we change the price of a service you already use, the new price takes effect only after a notice period (currently 30 days) and we tell you in advance.
Consumer withdrawal rights
If you buy a My Location paid service as a consumer, statutory distance-contract withdrawal rights may apply. If you ask us to start a digital service immediately and the service is fully performed during the withdrawal period, you may lose or limit the right to withdraw to the extent allowed by law. Business purchases made for professional purposes may not have consumer withdrawal rights.
Invoices, taxes and business obligations
Invoices are issued using the billing and business details you provide. You are responsible for your own taxes, licences, permits, professional qualifications, offer terms, customer communications and compliance with laws that apply to your business.
Availability and changes
We aim to keep the service available, but we do not guarantee uninterrupted or error-free operation. Features, plans, moderation rules and prices may change. We will give reasonable notice for material changes where required.
Liability
To the extent allowed by law, My Location is provided as is and we are not responsible for listed businesses, user content, external ticketing links, third-party services, indirect losses or loss of profits. Our liability is not limited where Latvian or EU law does not allow limitation.
Suspension and deletion
You may request account deletion in the portal. We may suspend or terminate access if you breach these Terms, create legal risk, fail to pay, abuse the service, or threaten platform security. Some records may be retained where required for accounting, security, dispute resolution or legal obligations.
Law and disputes
These Terms are governed by Latvian law. We encourage you to contact info@mylocationpro.com or +371 26101872 first so we can resolve issues quickly. Business disputes are handled by the competent Latvian courts unless mandatory law says otherwise. Consumers may also use mandatory consumer-protection and alternative-dispute channels available under Latvian or EU law.